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Product Details
Customer Reviews (72)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MeleStore Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://melestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (72)
Average Rating:
5 out of 5
5 out of 5
5 stars (70)
4 stars (2)
3 stars (0)
2 stars (0)
1 star (0)
It took a while to arrive, Pero meets with what it promises people (comprenlo jJqjdhuehdu)
Very sharp, quality excellent, shipping fast
Short perfect, nice color and took two weeks to arrive in chile The only thing to emphasize is that I hope to find respuestos of sheets in my town/country
Blade does not keep once open, can be dangerous, Withall carefully.
Very cute and useful little thing to have on your desk to open packages!
Arrived on schedule and corresponding to the images. Excellent value for money, recommended
The order arrived very fast, slow around 15 days, same as the picture, the cutter is retractable, you must keep it up to release the Coulter. Very beautiful and charming
This pretty well and the knife has much filó, get fast
Like the cutter. Has a great size and the knife is retractable which makes the item a item safer to be used
Works fine, if someone doesn't understand how to fix blade in one position, then you just need to hold down the button
Early myślałam that need to stick it to was with blade but after dociśnięciu blade is holding. Colors are slightly darker than the picture but looks wonderfully and certainly is useful! Very fine cuts and is tiny, super gadget. You need to have it
Doskavka took six weeks. The blade is not fixed, you need stick.
It is small and perfect for giving cuts not too deep, but for packages it comes very well.
It's very small the knife is much bigger the leg itself but don't trust this sharp superr and it's very cute
I walked in the Russian Federation for a long time, but the main thing that came))) small and very cute, and I'm very glad that I took this color;)
I will put 5, but of course it's offensive that the goods came just in the package, not in the original packaging ((
Arrived in the expected time, very good quality and a good edge
Bigger than I expected, it's pretty good, it's plastic but it looks tough. Fast shipping less than a month
Very cute and have good edge and shipping was fast, I loved them
Just like in the picture and it cuts great.
Very nice I loved it. It's perfect for small cases. Arrived long before expected, recommended :)
Shipping. The product is an excuse for descriptionabout.
Perfect, I 'd like you to have a security to hold once outside but it's perfect size
The only fault is that you have no insurance for the blade to remain fixed
It came pretty fast, the paint looks like quality and the button it has feels pretty soft. He's got a few piquitos almost at the end so he can secure the button and keep the knife fixed. I loved it, I would definitely ask for it again.