We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
maravilloso
Wine in less than 3 weeks, plus wine very well sealed and kept It is equal to the photo shown, no repair on it
Very nice and the color very cute. They are just as they appear in the photos.
very cute washi tape with many rolls but only 2m on each roll which isn't a lot. they stick nice and can remove easily but after some time the corners of the tape start coming off the surface- box is damaged
This is my first experience buying on Aliexpress. I am more than satisfied. Product ia exactly like described. LOVE THEM! The package took 2 weeks to get to my counrty. (it took my local post office took 5 days to deliver - but that has nothing to do with the store! I strongly recommend them and will be buying from them again!
Are nicely for the price, I really liked personally and arrived earlier than expected. Recommended and reliable
Beautiful tape! Seller very quickly sent the order, and the product itself also came very quickly (for 10 days). I am very happy, thank you. Seller recommend!
Nice ribbons set, good winding for this price
Great set, very like picture. Good quality, nice. Order came quickly, a little less than a month. Convenient, that order was merged with other orders and sent a package. Recommend!
Very nice, I like the design, a little translucent But is the material, on surfaces clear look beautiful, as for me up'll buy
Received item in less than 3 weeks (Sydney, Australia). Tape has beautiful patterns.
Happy baby, but the tape is not very much
Beautiful, my mom the master♡
Get good packaging. Early. Match the description. Recommend this store
absolutely love these washi tapes !!!! Good quality and beautiful designs. I will definitely buy some more !!!!!
Clauaass. The tapes are just flying away. I order from the store more than once.
Love it! They look just like the pictures & are very sticky. Can't wait to use them! The shipping took a while, but that's not the store's fault. Will be back:)
Beautiful product, there was no need to contact the store, everything came very fast and in excellent condition, very satisfied with my delivery
Packed in a navel, but the box is all crumpled. The tapes are good.
Less than they seem in the photo, but I'm happy. Very beautiful
Very beautiful! As in the photo, it arrived in 20 days approx, happy, I will ask again
Very happy. Very beautiful thank you
great. fast postage. thanks.
Really great tapes!
Beautiful!