1.5mm Bronze Geometry Pastal Washi Tape Plaid Masking Tape Colorful Decorative for Bullet DIY Crafts Arts Scrapbooking Card

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温馨提示:

为了避免批发过程以及之后出现一些不必要的麻烦,望来店的朋友批发前花上几分钟阅读一下本店的批发规则,若有疑问或者有好的建议可以及时提出,谢谢

◆支持混批吗?有没有起批量金额限制?

除特殊说明外的产品均支持混批,金额不限,数量不限.

运费如何计算,满多少包邮?

我们每个产品都有标明重量,系统会根据重量和您的地区自动计算运费,可能有的产品会存在误差请您及时联系客服.包邮策略请您关注详情顶部的包邮说明或者联系客服咨询.

能拍的是否都有货?是否可以挑选颜色款式?

能拍的一般都是有现货的,您可以按着款式颜色下单,我们会按着您拍的款式发出,个别款式如有缺货我们会提前和您联系,如未联系上您我们会在发货单上标注缺货款式.

付款后什么时候发货?

下单后,现货一般我们48小时内会安排发出,如碰上旺季或者其他特殊情况可能发货会延迟一些时间,请您见谅,我们一般会提前和您通知.定做的款式具体以客服沟通为准.

◆关于定制

店内产品基本都可以定制.定制的产品或因客户要求改变原有售卖样式的,原则上我们不支持退换货.具体详情请联系客服.

关于售后

我们支持七天无理由退换货,非质量问题的,来回运费需要您自己承担,如果是质量问题或者我方引发的产品问题,我们会承担一切售后.

提示:我们发货前都是两个同事分别核对数量和款式后发出的,收货前请您仔细检查外包装,确认没有破损或者明显拆开迹象后签收,
签收后请仔细清点数量,如果发现有问题,请全部核查完后及时联系客服.

支付和发货问题

客户可以使用支付宝交易,在店铺内拍下您所需要的货品即可

另外我们还可以采用银行转账方式付款.银行转账的亲们,转账后请及时与您下单的客服联系,核查确认收款后给您安排发货.









Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of MeleStore Online Store (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://melestore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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